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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Analytik Jena products

The group "New Technologies" offers for review the products of the plant Analytik Jena: spectrometers, spectrophotometers, chemical analyzers of carbon, nitrogen, antioxidants, sample preparation systems, titrators
  • Karl Fischer Titrators Analytik Jena
    Karl Fischer Titrators
    AQUA series, etc.
  • Atomic absorption spectrometers Analytik Jena
    Atomic absorption spectrometers
    series contrAA, novAA, ZEEnit, etc.
  • Solid Sample Analyzers Analytik Jena
    Solid Sample Analyzers
    series SSA, solidAA, etc.
  • Elemental analyzers Analytik Jena
    Elemental analyzers
    multi EA series, etc.
  • Halide Analyzers Analytik Jena
    Halide Analyzers
    multi X series, APU, etc.
  • Carbon and nitrogen analyzers Analytik Jena
    Carbon and nitrogen analyzers
    multi N/C series, etc.
  • Antioxidant Analyzers Analytik Jena
    Antioxidant Analyzers
    PHOTOCHEM series, etc.
  • Optical emission. spectrometers Analytik Jena
    Optical emission. spectrometers
    PlasmaQuant PQ series, etc.
  • Mass spectrometers Analytik Jena
    Mass spectrometers
    PlasmaQuant MS series, etc.
  • Mercury Analyzers Analytik Jena
    Mercury Analyzers
    mercur series, etc.
  • Sample preparation systems Analytik Jena
    Sample preparation systems
    TOPwave series, etc.
  • UV View Spectrophotometers Analytik Jena
    UV View Spectrophotometers
    SPECORD series, etc.

NEW TECHNOLOGIES GROUP

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